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Warranty & Shipping

Warranty

We promise warranty for quality in 24 months. If the product is damaged or quality problems occur within 24 months, we will provide you with a free warranty, and you only need to pay for the transportation costs.
This warranty is valid for all our products: wheels, components, etc.
Any damage caused by a fall or crash during riding can be repaired or replaced for free. 

Warning: If you do not follow these guidelines the warranty will be void.
Not installed in accordance with the instruction manual
Use brake pads for carbon rims only. Change brake pads when wear is indicated.
Use high pressure rim tape for clincher wheels.
Clean rim surface and brake pads before you use your wheels.
Exceed the maximum tire inflation pressure recommended. Road Clincher 120psi,Road Tubeless 100psi,Road Tubular 140psi,MTB 60psi
Production Standards
Strength: UCI standard and ISO4210
Wheel shake:±0.3mm
Wheel roundness:±0.4mm
Rim brake wheelset spoke tension:100kgf(front wheel),120kgf(rear wheel drive side)
Disc brake wheelsrt spoke tension:120kgf(frone wheel disc side),120kgf(rear wheel drive side)
Shipping
Since some products are specially manufactured and manufactured according to the customer's order confirmation, the production cycle is usually 10-15 working days. The tracking number will be provided after shipment.
We use EMS, DHL, or XDB for transportation. Which one is used depends on the customer's area. All our products do not require shipping, but do not include taxes.
Please contact us or consult the local government for detailed taxes and fees.